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General FAQ
Do you host all top level domain names
worldwide?
Yes. All top level domain
names will work with ariapake. example .com .net .org .info .biz .us
Which payment methods do you accept?
Check, Cash and Direct Bank
deposit from Iranian Companies
Will you place advertisements on my site?
We will not place banner ads, pop-up ads,
etc. on your website.
How should I change my hosting company to
Ariapake ?
You should contact
domain registration provider and change the name
servers of your domain to ns1.goodservers.com and
ns2.goodservers.com. If you had any problem, please
contact us.
How long has Ariapake been in business ?
the company was started in
1998 and since then we have been in hosting market
solely.
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Domain name
registration
Who should be the administrative contact?
The administrative
contact should be the person or organization who
is responsible and has the rights to administer
the domain.
Who should be the technical contact?
The
technical contact is the person or organization
who is responsible for the technical aspects of
the domain (e.g. DNS). Typically, this is the host
provider or ISP
Who should be the billing contact?
The billing
contact should be the person or organization who
is responsible for the domain renewal and
payment.
How long before my newly registered domain
is available on the Internet?
Domain names may take up to
72 hours (normal internet propagation time) until
they are available on the Internet.
Who owns my domain name?
Ariapake is a registrar and does not
claim ownership over the domains registered. The
owner of the domain name is the person who is
listed as the registrant in our whois.
I know a domain is getting expired, how
many days after expiration I can register the domain ?
After the domain
expires, normally all registries have some period
called "grace period", which previous owner can
renew domain without paying any penalty, in
OpenSRS it is 40 days. Then it goes to redemption
period which is 30 days, and then it goes to
"Pending Deletion" which is about 6-7 days. So
roughly it takes about 76-79 and not more than 80
days for a domain to get released to domain
pool.
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Web hosting
Can I host more than one domain on a
hosting plan?
Each plan is
designed to host one domain however, you can use
the free url forwarding feature to redirect
additional domains to the one you plan on
hosting.
How do I upload the files to my web
space?
You can
either use FTP software (example CuteFTP) or you
can use Web Page Design software (example
Microsoft Front Page) to upload your web pages to
the web space you have purchased from us.
Where do I get my FTP login information?
Your ftp login
information will be provide via email after you
register a hosting package .
What should I name my main page?
Your main page should be
index.htm,index.html,index.asp,default.htm,default.html
or default.asp.
What type of OS (Operating System) is my
web hosting account hosted on?
Your web hosting account is hosted on
top of the line servers that have Windows 2003 Server.
What version of Windows IIS are your web
hosting servers using?
Our
state of the art web hosting servers use Microsoft
IIS© 6.0
I have lost all of my emails in my
computer, can I get a backup from them ?
No. We never take backup of email
messages. As soon as you download your emails via
your pop3 client, they get deleted in the server.
because of high volume of changes in the messaging
system, we can not and will not backup mail
messages.
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DNS Control Panel
What is
DNS?
It is
the Internet-wide system for connecting domain names,
like customerdomain.com, to their respective web
servers. DNS translates domain names to their
corresponding IP Address. Without DNS, people would have
to visit their favorite web sites by typing in numbers
instead of their names.
What is
an A-Record?
The
A-Record, also called the "address record", is the most
important part of the DNS record. It is used to link
your domain to its corresponding IP Address
What is
an NS Record?
The
NS-Record indicates the authoritative name server for
that domain. If there is some question about the IP
Address for a particular domain, other name servers know
where to ask for a definitive answer.
What is
an MX Record?
MX
Records specify what servers on the Internet are
responsible for handling e-mail sent to your domain. You
can assign more than one server with priority rankings,
so that you can still get mail if the primary server
fails. Successful use of an MX Record requires
cooperation with your ISP. They must properly configure
the mail server to receive e-mail from your domain. If
you do not have an ISP who can do this, try our e-mail
forwarding service instead.
What is
e-mail forwarding?
E-mail forwarding allows you to have all e-mail sent to
your domain to be forwarded to a private e-mail address
that you specify. For example, mail sent to anything@customerdomain.com,
could be configured to go to:customermail@hotmail.com.
To do this, we set up your MX Record to point to one of
our mail servers, then configure the server to forward
mail to your account. The cost for this is 3 US dollars
per domain per year.
What is
URL forwarding?
URL
forwarding will automatically send visitors to a URL
that you specify whenever they type your domain name in
their browser. The URL (in the form http://www.otherdomain.com/directory/file.html)
can be cloaked or uncloaked. A cloaked URL will not show
up in the browser's location bar. Instead, your domain,
www.yourdomain.com, will appear in the browser location
bar. An uncloaked URL will be visible in the location
bar instead of your domain. The cost for uncloaked URL
forwarding is $1 per domain per year. Cloaked URL
forwarding is $3 per domain per year.
How can I
Register New DNS? Is there any charge?
The
DNS registration is free for resellers, while there are
some restrictions on the domain name used as name
server.
1) The current registrar of the domain name is ARIAPAKE
2) The domain name should have 5-year extension from its
Current Date.
Example: Registration Date: 2001.1.1
Expiration Date: 2003.1.1
Current Date: 2002.3.20
Then you have to renew domain for 4 years more. That is
the expiration date should be extended to 2007.1.1.
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WHOIS
What is the WHOIS?
The
WHOIS is a utility that allows people to see the
contact information and owner of a
domain.
Can my WHOIS information be hidden from the
public?
No. The ownership
and contact information for your domain is public
information.
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